Effective Date: July 20, 2021
The information we learn from customers allows us to personalize and continually improve the total shopping experience at www.bigrigbassin.com. Here are the types of information we gather.
If you have chosen to identify yourself to Big Rig, Big Rig uses session cookies containing encrypted information to allow Big Rig to uniquely identify you. Each time you log into the website, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow Big Rig to uniquely identify you when you are logged into the website and to process your online transactions and requests.
Big Rig uses persistent cookies that only Big Rig can read and use to identify browsers that have previously visited our website. When you purchase a product or service or provide Big Rig with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that Big Rig places on your web browser. Big Rig is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, Big Rig does not store account numbers or passwords in persistent cookies. If you disable your web browser's ability to accept cookies, you will not be able to navigate Big Rig's website. Big Rig may use information from session and persistent cookies to provide you with information about Big Rig and the product(s) Big Rig sells.
Big Rig uses web beacons, also known as pixel tags, alone or in conjunction with cookies to compile information about users’ usage of the website. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, Big Rig may place web beacons in marketing emails that notify Big Rig when you click on a link in the email that directs you to the website. Big Rig uses web beacons to operate and improve our website and email communications and to analyze the performance of our marketing campaigns. Big Rig may use information from web beacons in combination with data about users to provide you with information about us.
We use non-personal information to recognize users who have not provided us with personal information when they return to our website, analyze how these users use the website, improve the website and enhance users’ experience with the website.
We share non-personal information with certain third parties for the purposes described above, including analyzing, and to audit, research and report on website usage. Big Rig also uses third-party service providers to help us manage and improve the website and other Big Rig services. For example, we use may third parties to provide services for our website, and to help us target and implement our email communications and direct mailings.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. To process an order, it is necessary to transmit the entire credit card number to the appropriate credit card company.
To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. Be sure to sign off when finished using a shared computer. Visit our website for more information on how to sign off.
When you access your account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our website. Examples of the type of information that can be accessed by signing into your account are on the website.
You always have the right to refrain from providing any information. This may have an impact on use of the website and on the ease of making purchases or taking advantage of certain unique features of the website.
You can add or update certain information on pages such as those listed in the “User Access to Information” section above. When you update information, we usually keep a copy of the prior version for our records.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you will not be able to use such important features as accelerated ordering and customized product suggestions.
We do not sell products for purchase by children. Our website is intended for use by individuals who are at least 18 years old and who are legally capable of entering into a contract. If you are under the age of 18, you should not be visiting the website. We do not knowingly collect or retain personal information from children under the age of 13. If you are under the age of 13 and are visiting or otherwise using the website, you are expressly prohibited from using our services and are advised not to disclose or provide any personally identifiable information on the website.
Information is collected from you when you do the following activities: search, buy, post a review or opinion, participate in a promotion, contest, sweepstakes or questionnaire, or communicate with customer service.
For example, information would be collected when a user came to our website, searched for a product, placed an order through the website or a site affiliate, updated your information in your account settings, added items to your want list or registry, called or e-mailed customer service, reviewed a product, participated in a discussion or chat, completed a questionnaire or a contest or sweepstakes entry form; specified a date reminder, share information with Big Rig acquaintances; and employ other notification services.
As a result of any of the above actions, it is possible that you will supply us with such information as your name, address, phone numbers and email address(es); credit card information; purchase and shipping recipients, including addresses and phone number; people (with addresses and phone numbers) listed in rapid order processing settings; e-mail addresses of site friends, and other people; content of reviews and e-mails to us; personal description and photograph in personal section; and financial information, including driver's license numbers and payment information.
As discussed earlier, our systems collect information that is sent over the internet without your control.
Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers and product suggestions; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; closeout shops you visited; and the phone number you used to call our toll-free number.
Occasionally, we supplement the information that we receive that has been outlined above with information from other sources and companies. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google).
California Civil Code § 1798.83 permits our website visitors who are California residents to request certain information regarding the disclosure of personal information to third parties for their marketing purposes. To make such a request, please send an email to: firstname.lastname@example.org or write us: 1943 Golden Heights Ste. 108, Fort Worth, Texas 76177.