0

Need some help?

Please complete the form below and one of our
team members will get right back with you!

Thank You!

Your message was sent!
ok
Oops! Something went wrong while submitting the form.

CONTACT US

Frequently Asked
Questions

Frequently Asked Questions

Can I use my boat cover?

Yes! Most boat covers fit exponentially better when the 360 sonar unit is disconnected from the 360 Sonar Quick Disconnect Mount.

Do I need tools to install the clamp?

A 1/4 inch simple socket wrench is all you need to install the 360 Sonar Quick Disconnect Mount. See our Quick Installation Video here – for a brief walkthrough.

Do I need tools to use the clamp?

No! That’s the best thing about our 360 Sonar Quick Disconnect Mount. Your 360 sonar unit can be easily disconnected within seconds. Watch our short How to Use the 360 Sonar Quick Disconnect Mount video to see just how easy our clamp is to use!

Can I orient my 360 sonar when installing the mounting bracket?

Absolutely! Once you’ve installed the 360 Sonar Quick Disconnect Mount, move your 360 unit until you get the ideal image. Once you’ve achieved this, clamp the product down and place our provided index marker sticker on the shaft of your 360 unit to align with the mount’s index mark. Now you will get a quick and accurate alignment every single time.

I’m having an issue with my 360 Sonar Quick Disconnect Mount; how do I get help?

We want to hear from you! Please fill out the form and we will respond to your inquiry with 1-2 business days.

I’d like to return my order; how do I get a refund?

We allow returns for up to 30 days after the date of purchase. Please visit our Return Portal and enter your information to begin the process. If you encounter any issues, please reach out to us at returns@bigrigbassin.com

I’d like to cancel my order, who do I contact?

We ship orders so quickly that we are unable to cancel any order once it's been placed. However, please use our Return Portal as soon as you receive your order to return it for a full refund. Read our Return & Exchange Policy here.

I can’t find my installation instructions; how do I install my device?

No problem, we have misplaced things too! We have a PDF of the 360 Sonar Quick Disconnect Mount Installation Instructions here and a short walk-through video here.

New Product
Releases

New Product Releases

Stay up to date with our new
product releases coming soon.

Stay up to date with our new product releases coming soon.

Thank you!

Your subscription has been confirmed! You’ve been added to our community hole and will hear from us soon.
Oops! Something went wrong while submitting the form.